F.A.Q.
1. ARE ALL THE GOODS AVAILABLE?
Yes, All the products that can be added to the shopping cart are available. We will contact you as soon as possible in case of any shortage due to special reasons.
2.HOW SOON WILL SEND OUT THE ORDER?
Usually within 1-2 working days after payment.
3. HOW LONG CAN I GET MY PARCEL?
We offer 2 shipping options:
-Free Shipping(7-12Days Arrive)
-Third Party Express (7-12 Days Arrive)
4.CAN I RETURN THE DEFECTIVE PRODUCTS?
Yes, if it's a defective product, You can contact us within 60 days after receiving the goods and provide photo.Then we will refund or reissue according to the situation.
5.WILL BE ANY TAX?
No, usually we will send the goods as free gift or at a low price. Generally, there will be no tax. You can place an order at ease.
6.MUST TO REGISTER AS A MEMBER?
No, you can place an order without registration. Of course, registered members can enjoy more benefits.
7. Can I return it if I don't like it?
Yes, we support no reason to return and exchange goods, but the freight for return should be borne by you.Moreover, due to the high cost of international transportation, we usually do not recommend returning goods It can be sent to your relatives or friends. If you still insist on returning the goods, please contact us in time, and provide the return mode and tracking number. We will refund you within 24 hours after receive the return package.
8.Will be any Tax?
No, usually we will send the goods as free gift or at a low price. Generally, there will be no tax. You can place an order at ease.
9.How to transport?
We currently offer the following shipments:
• E-packet (Economical express)
• DHL (Commercial express)
• FedEx-IP (Commercial express)
• TNT (Commercial express).
10. How to pay?
We currently accept the following payments:
• PayPal
• Visa
• Mastercard
We will also accepting much more Payments in the near future.
11.Must to register as a member?
No, you can place an order without registration. Of course, registered members can enjoy more benefits.
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Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, Shelf life, and other common questions.